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Privacy Policy

Brazen Bras Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

Last updated: 1st September 2025

1. Who We Are

Brazen Bras Ltd is a company registered in the United Kingdom. We design and retail sports bras and related products, with a mission to support women in sport.

If you have any questions about this Privacy Policy, you can contact us at:
📧 Email: hello@brazenbra.co.uk 
📮 Address: Littlecourt, Whelford, Gloucestershire, GL7 4DZ. 

2. Information We Collect

When you use our website or shop with us, we may collect the following information:

  • Personal details such as your name, email address, phone number, and billing/delivery address.

  • Payment details (processed securely by our third-party payment providers; we do not store your full card information).

  • Order history and customer service communications.

  • Technical data such as IP address, browser type, and how you use our website (via cookies or similar technologies).

  • Marketing preferences if you subscribe to our newsletter.

3. How We Use Your Information

We use your data for the following purposes:

  • To process and deliver your orders.

  • To manage payments, refunds, and returns.

  • To provide customer support.

  • To improve our website, products, and services.

  • To send you marketing emails if you have opted in (you can unsubscribe anytime).

  • To comply with legal obligations.

4. Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties, including:

  • Payment providers (e.g. Stripe, PayPal).

  • Delivery and courier services.

  • IT, hosting, and marketing service providers.

  • Regulators or authorities when legally required.

5. Cookies

Our website uses cookies to improve your browsing experience, analyse site traffic, and deliver relevant marketing. You can manage cookies through your browser settings. For more details, see our Cookie Policy.

6. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

7. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data.

  • Object to or restrict processing of your data.

  • Request transfer of your data to another service.

  • Withdraw consent for marketing at any time.

To exercise these rights, please contact us at hello@brazenbra.co.uk

8. Security

We take data protection seriously and have put in place appropriate security measures to prevent your personal information from being lost, used, or accessed unlawfully.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.

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